FAQS

Refund Policy

  1. You can ask for a refund against any of your order within 3 days of its date of delivery.
  2. All refunds will be credited in your BeFunky Coupon Code which you can use to shop on www.befunky.in
  3. If you are a guest user you will need to register with the email address which you had used to place your order to access wallet
  4. For any other requests or queries regarding this, kindly write to us at care@befunky.in
  1. We recommend use ‘Speed Post’ as your courier service.
  2. Speed Post is a government of India owned entity and has the most widely distributed postal network in India.
  3. Refund of shipping charges is not applicable.
  4. For any further queries kindly mail us on care@befunky.in
  1. The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will reflect in your Befunky coupan code.
  1. You could courier the product to us at the address mentioned below.
    Be Funky
    Plot No -29/B Vavdi Ser-20

    Everest Industrial Zone
    Opp. Poonam Dumper B/H Tata Show Room
  1. We update our customers through emails once we initiate the refund procedure.
  2. If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
  3. For queries you can write to us at care@befunky.in

Cancellation & Related Queries

  1. you have to cancel your order, please do so within 4 hours of placing the order an e-mail to care@befunky.in
  2. After getting mail, we’ll send you a confirmation mail along with the refund details to the registered e-mail address.
  3. If the order is already shipped, we wouldn’t be able to cancel it. However, you can refuse to accept the shipment and the amount will be refunded to your Befunky wallet within 4 hours of refusal.
  4. For prepaid orders, the refund amount will be added to the Befunky’s coupon code.
  5. In case your query is still not resolved, please write to us at care@befunky.in. Our Customer Care representatives will be happy to help you

Payment Mode

For COD orders, you will be levied Cash Collection Charges of Rs.80 per product.For example, if your order includes two products, you will be levied Cash Collection Charges of Rs.160.

All Credit Card, Debit Card and net banking transactions are processed over a secure encrypted connection.

It means cash on delivery is not serviceable by our courier partners at your location postal code but you can always opt for NetBanking or Credit/Debit Card.

There are absolutely no hidden charges. Any octroi or sales tax is actually borne by Befunky.in. You pay only the amount that you see in your order summary.

  1. Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) and that your Internet connection is not disrupted in the process.
  2. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 10 business days for any further clarification, you can email us on care@befunky.in.

Shipping and Delivery

We promise our customers one of the best experiences of online shopping that is hassle free and reliable.
We take care of all parameters ensure your delivery reaches you in a sound state.

Shipments will be delivered 5-6 working days. Each design has a different lead time and it is mentioned in the product display page.

In BeFunky Shipping is absolutely free.There are no additional charges

We are currently not accepting International orders but it will be resumed shorty.

You can track your order here.